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Frequently Asked Questions
Click the Forgot Password link on the login page and follow the instructions to reset your password securely.
If you need assistance, our support team is available to help.
For security purposes, we may request documents such as a government-issued ID, proof of address, or payment method verification. Verification helps ensure safe deposits and smooth withdrawals.
More information can be found here.
No. Players are permitted to have only one account. Multiple accounts will result in suspension and forfeiture of bonuses or winnings.
Withdrawals may remain pending while undergoing standard security checks or if account verification is incomplete.
Completing verification early helps speed up the process.
Customer support is available 24/7 to ensure the action never stops.